Feature
WhatsApp booking confirmations and reminders
Every booking on Kivo sends an automatic WhatsApp confirmation to your customer. They get the date, time and business details instantly — no manual follow-up needed.
Instant confirmations
As soon as a customer books, they receive a WhatsApp message confirming their booking. The message includes the business name, service, date and time. Customers feel confident their booking is confirmed.
Automated reminders
Reminder messages go out before each appointment. Customers remember their bookings, and you spend less time chasing confirmations. Fewer no-shows means more revenue.
Reschedule and cancellation updates
When a customer reschedules or cancels, they get a WhatsApp update. Everyone stays on the same page without phone calls or messages.
Built into every plan
WhatsApp confirmations and reminders are included in every Kivo plan at no extra cost. There are no per-message fees or third party accounts needed.
How it works
- 1.Customer books on your Kivo booking page.
- 2.They instantly receive a WhatsApp confirmation with all the details.
- 3.Before the appointment, Kivo sends a reminder.
- 4.You get notified of the booking — no manual work needed.